Adobe Premiere Pro Cc Quit Unexpectedly Mac

For details, see Create a sequence in Adobe Premiere Pro CS4 Help, or Create a sequence in Adobe Premiere Pro Help. Solution 5: Choose the correct device control settings, or disable device control. Sometimes, you can't start capture if the device control settings are incorrect. Each major version of Premiere Pro has its own copy of settings files. For example, Premiere Pro CC 7.x uses a '7.0' directory to store the settings file while the 2014 version of Premiere Pro CC uses a '8.0' directory. When you upgrade to the latest version from Premiere Pro CC 7.x, your sync settings are automatically migrated to the new version. Updating Adobe CC apps in the middle of a project is asking for trouble. (If you do update them, at least don’t uninstall the previous CC versions.) We’re going to cover settings and general workflow tips that should improve your Premiere Pro experience. 4.From the desktop, launch the Adobe Zii patch and press the PATCH or drag the icon of the installed Adobe XXXX CC 2020 into the open patch window Language: Multilangual Compatibility: macOS. Kb404082: Error, 'The application Adobe Product has quit unexpectedly.' When you start Adobe Creative Suite 4 Products (Mac OS X) When you start an Adobe Creative Suite 4 product from the System. Support:kb404082 Error, 'The application Adobe Product has quit unexpectedly.'

Adobe premiere pro cc 2017 quit unexpectedly mac

This page is a companion document to the system requirements for Premiere Pro and After Effects. It provides additional information on system components and considerations for optimal performance.

Neo geo rom pack. (61) World Heroes Perfect. (25) King of Fighters 95. ROMs » MAME » N » Neo-Geo. NOTE: Play this ROM on your PC by using a compatible emulator. Game: Neo-Geo File Name: neogeo.zip File Size: 1.35 MB System: MAME Downloads: 1,026,752 Rating: (4.91 /5, 6,980 votes) Top 25 MAME ROMs. Tekken Tag Tournament (US, TEG3/VER.C1) The King of Fighters 2002 Magic Plus II (bootleg). Neo Geo Pocket: 977.0 KB: Last Blade, The (J) Neo Geo Pocket: 1013.0 KB: King of Fighters R-2 (JUE) a3 Neo Geo Pocket: 904.0 KB: Neo Derby Championship (J) Neo Geo Pocket: 502.0 KB: King of Fighters R-2 (JUE) b1 Neo Geo Pocket: 904.0 KB: Dark Arms - Beast Buster 1999 (JUE) ! Neo Geo Pocket: 628.0 KB.

Want a downloadable version of this document? Click here to download a PDF.

The four key variables for a great video production system are memory, storage, graphics, and your processor.

Memory

Professional video workflows rely on system memory. A good video editing workstation should have at least 32GB of memory— and as much as 128GB.

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Storage/hard drives

Fast storage is critical for video production. Use solid-state NVMe or SSD storage. Unless you have a fast RAID array, spinning disks generally do not offer sufficient speed for HD and 4K video production.

The best way to achieve excellent performance (and to keep different types of files organized) is to spread the load between multiple drives. An optimal setup has three drives:

System drive for OS and applications
Drive for the media cache
Media drive (or shared storage)

Only have two drives? Use a fast external drive for your media and Media Cache.

The media cache is where Premiere Pro stores accelerator files, including peak files (.pek) and conformed audio (.cfa). Premiere Pro can make thousands of call to these files every second). For more information, see Set Media Cache preferences.

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NVMe Flash memory drives with Thunderbolt 3.0 connectivity are excellent.
SSD drives with USB 3.1 connectivity are also good - but have a 4TB limit.

Graphics

The GPU is used for onscreen rendering and export, priority areas for video production. Premiere Pro is engineered to take advantage of the GPU. After Effects is also GPU-optimized.

Graphics card with at least 4GB of memory (VRAM).
(Optional) Multiple GPUs, including eGPUs, can be used to speed up rendering and export.

Out-of-date graphics drivers are one of the most common causes of performance issues with video applications. For optimal performance, make sure you have the latest drivers for your GPU, including integrated Intel GPUs. For more information, see GPU and GPU Driver Requirements for Premiere Pro.

Processor/GPU

For CPUs, clock speed matters more for After Effects. Multiple cores have more impact for Premiere Pro. The sweet spot for running both applications is a fast CPU with 8 cores.

Core i7 or Core i9 Intel processors or AMD equivalents are strongly recommended.
Fast clock speed at least 3.2 GHz, or higher.
8 cores are ideal for Premiere Pro. The application can use more cores, but without significant added benefit. Depending on the task, Premiere Pro runs at 93-98% efficiency with 8 cores.

H.264 and H.265 (HEVC) are widely used capture formats for DSLRs, mirrorless cameras, action cameras, and phones. H.264 is also the preferred format for uploading to YouTube and social media sites. These compressed formats are well suited for capture and distribution, but they are processor-intensive for post-production.

If you work with H.264 and H.265, consider Intel Core i7 and Core i9 processors, which offer Quick Sync hardware acceleration, supported in both Premiere Pro and After Effects.

Adobe premiere pro cc quit unexpectedly mac

AMD and Intel Xeon processors work well for other formats, such as cinema camera formats, (such as RED, Sony Venice, ARRI) and broadcast formats (such as XDCam HD).

Adding memory is the easiest and usually most impactful place to start if you want to upgrade your system to improve performance for both Premiere Pro and After Effects.

Upgrade Premiere Pro system in this order of priority:

More RAM — up to 128GB if your motherboard supports it.
A faster GPU (or additional GPUs) for faster rendering and export
Faster (or more) NVMe or SSD drives
Faster CPU

Upgrade your After Effects system in this order of priority:

More RAM — 128GB is a good target for top-of-the-line systems.
Faster (or more) SSD or NVMe drives
Faster GPU (or additional GPUs) for faster rendering and export
Faster CPU

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Export times are impacted both by your graphics hardware and your workflow. A second GPU (same class GPU as the primary GPU) can provide substantial speed increases for export. Creating previews during your edit can also accelerate export times.

Assuming you have a good system, performance for multicam workflows is more dependent on your project setup than your hardware. Expert users create their own project templates to standardize their setup.

A calibrated reference monitor connected through external transmit hardware is highly recommended for accurate display of interlaced and color critical content. Proper monitoring of HDR content requires an HDR-capable external display.

This is a matter of personal preference. Because the timeline is a central element in the Premiere Pro UI, an ultra wide 37” display combined with a second reference monitor is an excellent option.

Simultaneous monitoring of multi-channel audio requires a multi-channel sound card. On Windows the sound card should be ASIO-capable.

Your workflow, and how you decide to work with file formats, can have a significant impact on overall performance. Our best practices guide for working with native formats has suggestions for designing your workflow to ensure optimal performance with your hardware.

Puget Systems recommendations for Premiere Pro
Puget Systems recommendations for After Effects

Hi guys,
AME & Premiere keep crashing on me, at the end of the rendering it is displaying a message 'AME quit unexpectedly' and below error:
Process: Adobe Media Encoder CS6 [318]
Path: /Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/MacOS/Adobe Media Encoder CS6
Identifier: com.adobe.ame.application
Version: 6.0.2 (6.0.2.81)
Code Type: X86-64 (Native)
Parent Process: launchd [128]
Date/Time: 2013-02-13 20:56:46.495 +0000
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Sleep/Wake UUID: D63BB7D1-1E5C-4169-AC9C-F14A8F52832F
Interval Since Last Report: 252061 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 57862 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: A9CABBF9-08B3-4368-96EE-DEF55A8720C3
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGILL)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[318]: garbage collection is OFF

Please don't post entire crash logs. Usually the first few lines are sufficient. Posting the whole log makes the thread unreadable for everyone else.
Jeff

Similar Messages

Premiere Pro CC quits unexpectedly (serious error message) when importing footage. The formats I've tried and failed with include H.264, Prores422 and DNxHD. When I reopen a project containing one of these formats, it crashes again even if I click on one of the imported files. I'm using an early 2013 Macbook Pro and trying to edit Nikon D800 footage. At this point I'm not sure what other information I can provide.
Hi HWImaging,
Welcome to Adobe forums
Please check the graphic card,if you are using non-NVIDIA display graphics then remove cuda drivers from following locations:
Delete the following:
/System/Library/Extensions/CUDA.kext
/Library/Frameworks/CUDA.framework
/Library/LaunchAgents/com.nvidia.CUDASoftwareUpdate.plist
/Library/PreferencePanes/CUDA/Preferences.prefPane
/System/Library/StartupItems/CUDA/
/usr/local/cuda
If issue persists, try this:
Give your user account read/write permissions to the Adobe Preferences folder.
http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html
Please reply if issue still persists
Thanks
I'm running an early 2009 Mac Pro 2.66 GHz Quad-Core Intel Xeon with 12 GB RAM, on OSX 10.8.4. I've been on Adobe Creative Cloud for over a year now. Recently, I installed the CC suite, and just the other day was able to launch and work in Premiere Pro CC.
Today, neither Premiere Pro CC nor Premiere Pro CS6 will launch. Every time I try to launch either program, I get a dialog saying 'Adobe Premiere Pro CC quit unexpectedly..' (yes, CS6 even has the same dialog, saying 'Premiere Pro CC' the first time I try to launch it, then just crashes completely without a dialog thereafter). I've restarted, trashed my prefs for Premiere in users/user name/Library/Preferences (I've trashed all my prefs, actually), restarted again, to no avail.
I did have an issue with being forced to uninstall and reinstall Adobe Creative Cloud, but that was before the first restart, and didn't help with Premiere repeatedly blowing up on the launchpad.
The weird thing is that I haven't installed anything since it worked the other day, nor do I have any plugins or third party apps that work with Premiere that might be interfering with its launch.
Help!
See if any of the solutions discussed in this thread help: http://forums.adobe.com/message/5423547#5423547
I upgraded to Yosemite, and now Safari will not even load. It immediately goes to the 'quit unexpectedly' error window, with the following information (which means nothing to me, of course). I've seen others posting issues like this, but have yet to see a solution. Apparently I cannot just reinstall Safari, so do I need to figure out how to uninstall the upgrade and try again? Is this worth it, or should I just uninstall and go back to my prior OS until Apple can provide a clean upgrade? Anyone know the answers?
Process:
Safari [1043]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
8.0.2 (10600.2.5)
Build Info:
WebBrowser-7600002005000000~1
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Safari [1043]
User ID:
501
Date/Time:
2014-12-23 08:48:50.202 -0600
OS Version:
Mac OS X 10.10.1 (14B25)
Report Version:
11
Anonymous UUID:
954A8602-894E-472A-EF44-D75463DE1553
Sleep/Wake UUID:
AC81F1AC-F62C-42AB-9E37-1B4505626409
Time Awake Since Boot: 5300 seconds
Time Since Wake:
650 seconds
Crashed Thread:
13
Exception Type:
EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:
KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT
0000000101baa000-0000000101bab000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x00007fff93d227d6 __CFStringCreateImmutableFunnel3 + 886
1 com.apple.CoreFoundation
0x00007fff93d2244d CFStringCreateWithCString + 93
2 com.apple.Foundation
0x00007fff970db7c7 -[NSString initWithUTF8String:] + 186
3 com.apple.coreui
0x00007fff909a621f -[CUIStructuredThemeStore renditionWithKey:] + 1746
4 com.apple.coreui
0x00007fff90993a6e -[CUIThemeFacet _renditionForSpecificKey:] + 157
5 com.apple.coreui
0x00007fff90993ada -[CUIThemeFacet _rendition] + 80
6 com.apple.coreui
0x00007fff90995624 -[CUIThemeFacet makeLayer] + 22
7 com.apple.coreui
0x00007fff9093746d CUICoreThemeRenderer::MakeOrUpdateWindowFrameLayerNew(CUIDescriptor const*, CALayer**) + 4845
8 com.apple.coreui
0x00007fff90937ce8 CUICoreThemeRenderer::CreateOrUpdateLayer(CUIDescriptor const*, CALayer**) + 188
9 com.apple.coreui
0x00007fff90901501 CUIRenderer::CreateOrUpdateLayer(__CFDictionary const*, CALayer**) + 175
10 com.apple.AppKit
0x00007fff931c8dd3 -[NSCompositeAppearance _callCoreUIWithBlock:] + 183
11 com.apple.AppKit
0x00007fff931c6d5f -[NSAppearance _createOrUpdateLayer:options:] + 108
12 com.apple.AppKit
0x00007fff92ec89cc -[NSVisualEffectView _cuiMakeOrUpdateBackgroundLayer:] + 151
13 com.apple.AppKit
0x00007fff92ec8a91 -[NSVisualEffectView _updateBackgroundLayer] + 76
14 com.apple.AppKit
0x00007fff92ec828e -[NSVisualEffectView _updateBackdropLayerForBlendingInsideWindow] + 275
15 com.apple.AppKit
0x00007fff92ec92eb -[NSVisualEffectView _updateBackdropLayer] + 106
16 com.apple.AppKit
0x00007fff92eca4e0 -[NSVisualEffectView updateLayer] + 220
17 com.apple.AppKit
0x00007fff929da353 -[_NSViewBackingLayer display] + 399
18 com.apple.QuartzCore
0x00007fff9455e641 CA::Layer::display_if_needed(CA::Transaction*) + 603
19 com.apple.QuartzCore
0x00007fff9455dd7d CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35
20 com.apple.QuartzCore
0x00007fff9455d50e CA::Context::commit_transaction(CA::Transaction*) + 242
21 com.apple.QuartzCore
0x00007fff9455d164 CA::Transaction::commit() + 390
22 com.apple.AppKit
0x00007fff92f99c41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
23 com.apple.AppKit
0x00007fff928f474e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
24 com.apple.AppKit
0x00007fff928f2c96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
25 com.apple.AppKit
0x00007fff928f23fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
26 com.apple.AppKit
0x00007fff92b2940e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
27 com.apple.AppKit
0x00007fff928f1e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
28 com.apple.AppKit
0x00007fff92b293c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
29 com.apple.AppKit
0x00007fff928ef745 -[NSWindowTemplate nibInstantiate] + 567
30 com.apple.AppKit
0x00007fff928c473b -[NSIBObjectData instantiateObject:] + 309
31 com.apple.AppKit
0x00007fff92da6d01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
32 com.apple.AppKit
0x00007fff928b8f05 loadNib + 384
33 com.apple.AppKit
0x00007fff92e26f80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
34 com.apple.AppKit
0x00007fff92e2767d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
35 com.apple.AppKit
0x00007fff92bc93af _NXLoadNib + 196
36 com.apple.AppKit
0x00007fff92bc8d8f -[NSAlert init] + 95
37 com.apple.AppKit
0x00007fff92c089f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
38 com.apple.AppKit
0x00007fff928da64d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
39 com.apple.AppKit
0x00007fff928da20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
40 com.apple.AppKit
0x00007fff928da1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
41 com.apple.AppKit
0x00007fff928d9e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
42 com.apple.AppKit
0x00007fff928d9c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
43 com.apple.AppKit
0x00007fff928d96b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
44 com.apple.Foundation
0x00007fff970cd458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
45 com.apple.Foundation
0x00007fff970cd2c9 _NSAppleEventManagerGenericHandler + 102
46 com.apple.AE
0x00007fff93cb699c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
47 com.apple.AE
0x00007fff93cb6719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
48 com.apple.AE
0x00007fff93cb6623 aeProcessAppleEvent + 295
49 com.apple.HIToolbox
0x00007fff9ab3737e AEProcessAppleEvent + 56
50 com.apple.AppKit
0x00007fff928d5d76 _DPSNextEvent + 2665
51 com.apple.AppKit
0x00007fff928d4e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
52 com.apple.Safari.framework
0x0000000101c2aad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
53 com.apple.AppKit
0x00007fff928c8e23 -[NSApplication run] + 594
54 com.apple.AppKit
0x00007fff928b42d4 NSApplicationMain + 1832
55 libdyld.dylib
0x00007fff916615c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff918b622e kevent64 + 10
1 libdispatch.dylib
0x00007fff8ec7ca6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff918b65d6 pread + 10
1 libsqlite3.dylib
0x00007fff97799855 readDbPage + 117
2 libsqlite3.dylib
0x00007fff97797f92 sqlite3PagerAcquire + 1314
3 libsqlite3.dylib
0x00007fff9788a831 checkTreePage + 257
4 libsqlite3.dylib
0x00007fff9788ac84 checkTreePage + 1364
5 libsqlite3.dylib
0x00007fff9788ac84 checkTreePage + 1364
6 libsqlite3.dylib
0x00007fff977d34ac sqlite3VdbeExec + 67324
7 libsqlite3.dylib
0x00007fff977c13df sqlite3_step + 735
8 com.apple.WebCore
0x00000001037d5bc9 WebCore::SQLiteStatement::step() + 73
9 com.apple.WebCore
0x0000000103e26a2c WebCore::IconDatabase::checkIntegrity() + 108
10 com.apple.WebCore
0x00000001037d5314 WebCore::IconDatabase::performOpenInitialization() + 116
11 com.apple.WebCore
0x00000001037d49b5 WebCore::IconDatabase::iconDatabaseSyncThread() + 325
12 com.apple.JavaScriptCore
0x0000000102996a9f ***::wtfThreadEntryPoint(void*) + 15
13 libsystem_pthread.dylib
0x00007fff98d4a2fc _pthread_body + 131
14 libsystem_pthread.dylib
0x00007fff98d4a279 _pthread_start + 176
15 libsystem_pthread.dylib
0x00007fff98d484b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff918b052e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff918af69f mach_msg + 55
2 com.apple.QuartzCore
0x00007fff94571d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore
0x00007fff94571c96 thread_fun + 25
4 libsystem_pthread.dylib
0x00007fff98d4a2fc _pthread_body + 131
5 libsystem_pthread.dylib
0x00007fff98d4a279 _pthread_start + 176
6 libsystem_pthread.dylib
0x00007fff98d484b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff918b052e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff918af69f mach_msg + 55
2 com.apple.CoreFoundation
0x00007fff93d90b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation
0x00007fff93d8ffdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation
0x00007fff93d8f838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork
0x00007fff966c9d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation
0x00007fff97113b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib
0x00007fff98d4a2fc _pthread_body + 131
8 libsystem_pthread.dylib
0x00007fff98d4a279 _pthread_start + 176
9 libsystem_pthread.dylib
0x00007fff98d484b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 13 Crashed:
0 libsystem_pthread.dylib
0x00007fff98d48695 _pthread_mutex_lock + 87
1 libsystem_c.dylib
0x00007fff97044b78 vfprintf_l + 28
2 libsystem_c.dylib
0x00007fff9703d620 fprintf + 186
3 ???
0x00000001089195dc 0 + 4438726108
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7ddec1d8 rcx: 0x00007fff7ddec1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7ddec1f0 rsi: 0x00007fff98d48b14 rbp: 0x0000000108915e30 rsp: 0x0000000108915db0
r8: 0x000000010891d000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7ddeb6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff98d48695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x101baa000 -
0x101baafff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x101bb4000 -
0x1024edff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10298c000 -
0x102e9fff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x103006000 -
0x1032bafff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x103596000 -
0x103596fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10359c000 -
0x1036d8ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x1037d0000 -
0x104775ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x109a68000 -
0x109a68fef +cl_kernels (???) <5D2FFD5C-1935-4FC3-A68B-45B3A79820AB> cl_kernels
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0x10a6c9ff5 +cl_kernels (???) <D54CBFFF-56F9-497E-842E-1597661FDBDC> cl_kernels
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0x7fff9158ffff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff91599000 -
0x7fff915f7fff com.apple.StoreFoundation (1.0 - 1) <50F9E283-FCE4-306C-AF5D-D0AEA434C04E> /System/Library/PrivateFrameworks/StoreFoundation.framework/Versions/A/StoreFou ndation
0x7fff91603000 -
0x7fff91603ff7 libunc.dylib (29) <5676F7EA-C1DF-329F-B006-D2C3022B7D70> /usr/lib/system/libunc.dylib
0x7fff9163a000 -
0x7fff91654ff7 com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff91655000 -
0x7fff9165dfe7 libcldcpuengine.dylib (2.4.5) <DF810F9A-1755-3283-82C3-D8192BCD8016> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x7fff9165e000 -
0x7fff91661ff7 libdyld.dylib (353.2.1) <19FAF435-C165-3374-9DEF-D7BBA7D61DB6> /usr/lib/system/libdyld.dylib
0x7fff91742000 -
0x7fff9174dfff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
0x7fff9174e000 -
0x7fff91757ff7 libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
0x7fff91758000 -
0x7fff917a5ff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff917a6000 -
0x7fff917c0ff7 liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
0x7fff917c1000 -
0x7fff917e1fff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff917e2000 -
0x7fff91866ff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff91867000 -
0x7fff91872fdb com.apple.AppleFSCompression (68.1.1 - 1.0) <F30E8CA3-50B3-3B44-90A0-803C5C308BFE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff91873000 -
0x7fff9189efff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff9189f000 -
0x7fff918bcfff libsystem_kernel.dylib (2782.1.97) <93E0E0A9-75B6-3904-BB4E-4BC7C05F4B6B> /usr/lib/system/libsystem_kernel.dylib
0x7fff918bd000 -
0x7fff91933fe7 libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
0x7fff91934000 -
0x7fff9194aff7 libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib
0x7fff9194b000 -
0x7fff9194efff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff91c04000 -
0x7fff91c07ff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff91c08000 -
0x7fff91c36fff com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff91c37000 -
0x7fff91c8affb libAVFAudio.dylib (118.3) <CC124063-34DF-39E3-921A-2BA3EA8D6F38> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff91dff000 -
0x7fff91f5dff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff91fb4000 -
0x7fff91ff4ff7 libGLImage.dylib (11.0.7) <7CBCEB4B-D22F-3116-8B28-D1C22D28C69D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff91ff5000 -
0x7fff92011ff7 com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff92012000 -
0x7fff92465fc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff92466000 -
0x7fff92499ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff924a7000 -
0x7fff924b1fff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff924b2000 -
0x7fff924b9ff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
0x7fff924e5000 -
0x7fff924f0ff7 com.apple.CommerceCore (1.0 - 376.0.5) <57E5C067-52F6-3854-86C0-D878EDA24B55> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff9252e000 -
0x7fff9259dfff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff92602000 -
0x7fff9263bfff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff9263c000 -
0x7fff928a6ff7 com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff928a7000 -
0x7fff928a9ff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff928aa000 -
0x7fff928b0ff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff928b1000 -
0x7fff933f2fff com.apple.AppKit (6.9 - 1343.16) <C98DB43F-4245-3E6E-A4EE-37DAEE33E174> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff933f3000 -
0x7fff933f5ff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff933f6000 -
0x7fff93428ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff93429000 -
0x7fff9342afff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff9342b000 -
0x7fff93436ff7 com.apple.AppSandbox (4.0 - 238) <BC5EE1CA-764A-303D-9989-4041C1291026> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff93437000 -
0x7fff93437ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff93464000 -
0x7fff93466ff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7fff934e5000 -
0x7fff9351dffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
0x7fff93b86000 -
0x7fff93ca8ff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff93ca9000 -
0x7fff93d08ff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff93d10000 -
0x7fff93d1bff7 com.apple.DirectoryService.Framework (10.10 - 187) <813211CD-725D-31B9-ABEF-7B28DE2CB224> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff93d1c000 -
0x7fff93d1dffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff93d1e000 -
0x7fff940b4fff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff94313000 -
0x7fff9433ffff com.apple.framework.SystemAdministration (1.0 - 1.0) <F2A164C7-4813-3F27-ABF7-810A5F4FA51D> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff94340000 -
0x7fff94389ff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff9438a000 -
0x7fff94392ff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff94393000 -
0x7fff94421ff7 com.apple.CorePDF (4.0 - 4) <9CD7EC6D-3593-3D60-B04F-75F612CCB99A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff94422000 -
0x7fff944e5ff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff944f1000 -
0x7fff94510fff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff94511000 -
0x7fff94536ff7 libJPEG.dylib (1231) <35F13BD9-AA92-3510-B5BB-420DA15AE7F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff94537000 -
0x7fff94549fff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff9454a000 -
0x7fff946faff7 com.apple.QuartzCore (1.10 - 361.11) <7382E4A9-10B0-3877-B9D7-FA84DC71BA55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff946fb000 -
0x7fff9471efff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff9471f000 -
0x7fff9
Genieo Adware is installed. Removing it will help.
If you have another browser:
Use free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
“Quit AdwareMedic”.
or
If you don’t have another browser:
Use another Mac or an iPad.
Open the article,either print it or email the contents to yourself.
Remove adware manually by following the “HowTo” from Apple.
“Remove Genieo, also known as InstallMac”
http://support.apple.com/en-us/HT203987
Safari > Preferences > Extensions
Turn those off and relaunch Safari to test.
Turn those on one by one and test.
'Adobe Illustrator cs5 quit unexpectedly' error message.
After I upgrated my imac from Snow Leopard to Mavericks I can't open Illustrator CS5. (No problem with PS)
Every opening attemp crashes. May this be possible because of third party plug-ins. (eg. Esko Artwork)
Help pls.
Thank you.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words 'String Matching' are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter 'iTunes' (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with '.crash'. Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
I get the 'sniffer_gpu quit unexpectedly' error every time I open Photoshop CC on my 15' Retina MacBook Pro. I'm running Mac OS X 10.8.4, and I have no updates available for Photoshop from the Creative Cloud menu bar icon.
The odd thing is this: Photoshop CC still works flawlessly. The error I get when I launch Photoshop CC is more of an annoyance, but also makes me wonder what *isn't* working flawlessly somewhere in the background that I'm not aware of – or at least not aware of it yet.
Here is a screenshot:
Any ideas on how to fix this?
Sounds good, I'll try that.
But the weird thing is, I have the latest CUDA driver, and I'm running a compatible graphics card.
Premiere CC and After Effects CC both work flawlessly and with no error popups (I installed the CUDA driver primarily for Premiere and After Effects anyway.) It's really strange.
I don't really need any kind of boost from the GPU for Photoshop CC, so I'll try setting it to basic or something. I'll report back momentarily..
My Dreamweaver CS6 is suddenly quiting repeatedly. 'Dreamweaver has quit unexpectedly' error. I'm also getting the trial thing now.
Hi Rmcatlin,
Might try resetting the user preferences for the quit unexpectedly behavior.
http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
For the trial issue are you able to use the license this software button and sign in with the Adobe ID for your Creative Cloud membership?
Convert CS6 trials for licensing with Creative Cloud Membership | CCM, CS6
http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
-Dave
How do I open safari after quit unexpectedly error message?
Force quit Safari if required, then reopen while holding the Shift key.
Check the links below for options to remove the Adware
http://www.adwaremedic.com/index.php
Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
Help! How to fix 'Acrobat quit unexpectedly (error code: 0x00000004)'?
Customer service ask me uninstall - restart PC - CC cleaner tool - restart PC again - reinstall, but still useless.
Who also facing this problem?
I already check the permission, but still can't run.
is there a reason this would be happening? i'm running the Nvidia 680M.
I'm currently running 8.17.13.271. when i attempt to install the new driver (306.97) for the 680M i get 'could not find compatible hardware'
The GPU seems to run fine when i don't enable GPU acceleration. after i enable GPU acceleration in the nvidia control panel i get major problems. computer crashes on boot on premiere and after effects. It takes me about 2 hours to get it to boot out of safe mode after it crashes.
Date: Wed, 28 Nov 2012 13:33:01 -0700
From: [email protected]
To: [email protected]
Subject: premiere CS6 crashes after enabling GPU acceleration
Re: premiere CS6 crashes after enabling GPU acceleration
created by John T Smith in Premiere Pro CS5, CS5.5, & CS6 - View the full discussion
>happened after i installed the 680M That is now what Hunt asked 'What is the driver version/date for the nVidia' So.. what is the driver version? Example.. I have a GTX285 and my driver is 296.10
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I keep getting a 'PreferenceSyncClient quit unexpectedly' error. What is causing it, how do I fix the problem?? I have tried updating all programs. Download mac os x el capitan 10 11 4 update.
Hi Connie Coffer,
Please specify which OS are you using and the product also?
Regards
Gurleen
I am getting a 'Quit Unexpectedly' Error every time i try to open 'Pinnacle Video Capture' Program. It did work ok for about a week and then suddenly I get this error. I tried un-instaling it and re-instaling it but get the same error. I have sent the issue to Pinnacle support site a week ago but have had no response. I was thinking someone here might have a suggestion on what I might do to fix it.
I have tried contacting the developer and have had no response from them. It has been more then a week since I made my request to them, tat is why I asked here, thought someone might have a suggestion. I will check the link you provided, thanks.
Ian
*I own a:*
Macbook Pro (Mac OS X; Version 10.6.6)
2.4 GHz Intel Core i5
4 GB 10067 MHz DDR3
With most of my games, they crash randomly. They can work at some points and for extended periods of time rather well, and then randomly crash with unexpected errors. Sometimes they work for a few days, other days they get a crash. Or they could have so many errors that it's hard to play for more than fifteen minutes, or even at all. It started with my Sims 3 games - they crash once every so often, then the same with new games I've gotten, such as Spore, Neverwinter Nights 2 (one of the ones it has happened most with), and Fable (which doesn't even play for more than five minutes before crashing - always - so it's been unplayable), and now suddenly with World of Warcraft (I got Cataclysm), it has been crashing with errors several times a day for the past week or so. I can't tell if this is because all my games coincidentally have something wrong with them, or are too high in graphics or performance for my computer, or if it's my computer having a hardware/video card/etc. issue and/or needing to be updated to handle the games. What should I assume, or do? Should I just take it in somewhere?
I am unsure how to check how full my hard drive is. How does one do that?
Also, they just end up freezing a few seconds before crashing. I'm usually not doing anything out of the ordinary, though very seldom do I think it may be because I'm doing (or running) too much at once, but I can't be positive on this. Some games just crash without explanation. Others crash and give an error that I can send in to the companies, like WoW.
This morning, I take a look at Creative Cloud and there was 2 updates called 'Adobe Premiere Pro CC 2014' and 'Adobe Photoshop CC 2014'. So, I figured, 'Sure. Why not?' I updated them. So far, Photoshop still works. After Effects works too. But when I open Premiere Pro CC 2014, I get the pop-up screen, loading stuff and it just quit unexpectedly. I cleaned all of the Adobe products with the Cleaner Tool, uninstalled it, reinstalled it, opened it and it still happens. This is where it stops loading every time and quits. Also, love the artwork.
After that, it quits unexpectedly. Here is an image of that error.
I'm using a MacBook Pro. I don't know what to do. I really need help, guys.
Solution:
My graphics card did not supported the 'Mercury Playback Engine GPU Acceleration (Open CL)'. You can change it into 'Mercury Playback Engine Software Only' in your Project Settings.
But this is in the wrong place in my opinion. Why not in 'Edit/Preferences'? I could've changed it by myself but I did not find the menu.
Thanks Michaela from the Adobe Support Chat!
Every-time i launch Premiere Pro CS3 it gets as far as the purple start-up screen and then displays a message that says 'The application Premiere Pro quit unexpectedly.'
What's gone wrong?
I NEED YOUR HELP!
Thanks.
Sam.
VST = Virtual Studio Technology and are usually .dll's that are 'plugged into' applications that are VST-aware, like Audition, PrPro, ProTools and many others. Here is a LINK with much more detail.
What can happen is that programs, like Audition (PC only), and PrPro can use many. However, they survey the system and will try to load all that they find. If the program cannot use some, what usually happens is the first loading will yield an error message, stating 'Premiere cannot use the SampleTank2.dll' (for instance), and you'll never see that message again. In that case, PrPro still loads it, and no harm is done. With some, the program crashes as soon as it attemps to load them. Why some are benign and others deadly is a mystery to me. Probably how they are coded.
If you have any other audio processing programs (most likely to have VST's there), you like have some that PrPro is loading, or trying to load. Like I said, some work, some do not and some kill the program.
Just found a little trick with bad VST's: on a PC, you can take the bad VST's and drag them to the Desktop. Apparently, PrPro will not find them there. When one uses the audio program, they just point it to the Desktop, or drag the folder back to the proper program. For pre-Vista OS's, there is a script to 'blacklist' VST's from PrPro, but do not think that it would apply to Mac's.
I also do not know exactly how Mac's 'register' VST's, so they may not be an issue. That is what happens when a PC-guy trys to help troubleshoot Mac issues - he can get it all wrong for that platform.
Because of the nature of your crash, on a PC this would throw up the immediate red flag - VST incompatibility. Do not know if it applies to Mac. The VST issues are not the only cause for crashes upon loading, but are probably the major one. Again, this is on the PC, and all could be different on a Mac.
Good luck, and I'll post any other things to think about, should I come up with them.
Hunt

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